9-1-1 is dialed to get help whenever there is an emergency- like a fire, a car crash, or a crime. 9-8-8 was designed with the same ease of access in mind.

When someone is thinking of suicide, struggling with substance use, or experiencing a mental health crisis, they can call 988 any time of day or night and can be connected with free and confidential support, crisis responders or other resources to meet their needs.

The mental health professionals on the other end of the line are here to help guide you. It all starts when you call 988. You’ll be connected to a mental health professional to talk you through what’s going on and get the resources you need for either yourself or your loved one. About 80% of the time, things can get sorted out with just a phone call. But if you need more help, they got you.